Average Score (219 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

219 Ratings

4.7 Average

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  • Daniel O.05-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Chandra P.05-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Jason N.05-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Excellent staff, very friendly and trustworthy.

  • Gary C.05-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Informative

  • Charles N.05-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Service personnel were helpful and friendly.

  • Darrell S.05-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Chriseanna K.05-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I really appreciate the customer service I get from Mr. Nance. He explains what the issue is to me, in a manner I can understand. He also doesn't give me the run around on solutions to my problems.

  • Johnnie J.05-19-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

  • Sylvester R.05-17-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Jane C.05-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2022