Average Score (219 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

219 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Jenny G.06-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Catasha J.06-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Excellent customer service

  • Yolanda F.06-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    The service was good The tech was professional and patient. However, the wait time was longer than hoped.

  • Sonya S.06-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Professional and thorough

  • Crystal S.06-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The service was excellent and the communication was also excellent. Not a long wait either and they also handled my recalls while I was there. Good job.

  • Stephanie M.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Walter B.06-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Sylvia J.05-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Belisha H.05-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Jonae O.05-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023