Average Score (219 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

219 Ratings

4.7 Average

Models
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  • Demarcus B.07-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Everything has been perfect & I love the car I’ve fell in love since I first got it my first 3 oil changes were free

  • Vanessia S.07-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Staff was very friendly and helpful

  • Colin J.07-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Barbara W.07-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Anthony R.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Leonard H.06-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Jennifer C.06-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The customer service and people make the service department at Volkswagen a five star experience. Joe the Service Advisor is always super informative and helpful.

  • Juanell M.06-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I had a pleasant experience

  • Niki J.06-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Wade M.06-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Excellent customer service, quick and reliable with explaining what was being done to my vehicle.