TYPE:ServiceMODEL:TaosYEAR:2022
Average Score (219 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2024
Whew where do I start… no communication between any departments, no one seems to know the warranties or what is going on. Took 9 phone calls and 3 voicemails to even SET UP THE APPOINTMENT. then they tried to charge me for an additional charge outside of my software warranty for my software issue with the windshield wipers. The manager Dylan will get an email from me when I have time to type it out.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2022
I didn't feel like I was hard or acknowledged. On the service department. He was pleasant outside of that.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2021
The service prompt though I was a walk in
TYPE:ServiceMODEL:AtlasYEAR:2019
A timely call back as soon as car is ready for pick up would be greatly appreciated.
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:SalesMODEL:TaosYEAR:2025
Dre the Sales Agent is Awesome and everyone was very nice and caring Love Serra VW
TYPE:SalesMODEL:TaosYEAR:2025