Average Score (219 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

219 Ratings

4.7 Average

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  • Spencer M.08-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Pamela J.08-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I received excellent service from your team.

  • Charity B.08-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Cause the greeting of the staff are so nice

  • Steven A.08-27-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    My wife and I had a bad experience at VW of Warner Robins recently and my experience Serra VW was so much better. No hassle. Fast service. Joey was great. It was an overall wonderful experience.

  • Syeven D.08-26-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    I had a very good experience purchasing my VW. The sales person, Collyn, was very professional and friendly. His manager, Zac, was very helpful and gave us a deal we could not refuse. Overall the people were very nice and helpful.

  • Benny W.08-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    I was very pleased with the work (oil change & tire rotation) done on my car. The technician also made sure that my car's interior was free of any dirt and debris. Well done.

  • Christopher O.08-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great work! Very nice employees!

  • April L.08-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Leonard H.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The work was good didn't take long

  • Lakresha L.08-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021