Average Score (219 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

219 Ratings

4.7 Average

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  • September L.12-06-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Tom E.12-02-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    5 Star Service. Every one was awesome

  • Pearlie Y.12-02-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    there's nothing more that can be done everything was great,. Thank You

  • Donald S.11-30-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Angel is the best sales rep I’ve ever worked with. I am a repeat customer and will continue to be as long as he’s there.

  • Robert G.11-30-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Earnest D.11-29-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Charles K.11-28-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    It is the people at Serra. In this case, Joe in the Service Department. He keeps you informed. His knowledge in explaining the problem is excellent. I like he gets me out the door and back on the road as soon as possible.

  • Samuel M.11-27-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Elizabeth S.11-27-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Blair W.11-26-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Everyone is pleasant and great to work with. I was worried about the brakes and they made me feel at ease and did not take advantage of me.