Average Score (219 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

219 Ratings

4.7 Average

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  • Kiarra B.09-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Lindsey R.09-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Helped us get warranty coverage for new battery

  • Nyah T.09-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    I appreciate the team at VW Service. Joe Nance especially was patient with me and the questions I had. Thanks so much for making my day easier. Keep up the great work!!

  • Thomas R.09-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Good communication. No pushy customer service people.

  • Tanyesha H.09-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great customer service

  • Jamiyha P.09-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Service was excellent . Good communication .

  • Sean A.09-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    service was good

  • Amy S.09-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Easy to make an appointment; service was done in a reasonable amount of time.

  • Aniah J.09-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Juan M.09-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The mechanic left tools inside the motor bay, rattling all the way home.